Helpmonks

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Team Email Management. Simplified. Helpmonks is the ridiculously easy way to get your team email under control with a shared inbox.Team Email Management. Simplified. Helpmonks is the ridiculously easy way to get your team email under control with a shared inbox.

Handle your customers sales and support emails with our easy to use email management software. Create a shared inbox in Helpmonks for Sales, Marketing, Support and more.

At a glance see how many emails are awaiting a reply. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Embed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Harness the power of email commands to set notes directly in the email reply.

Embed internal notes (and attachments) directly into email conversations.

Workflows, automatically assign incoming email conversation to designated team members. Label emails in order to categorize them based on your chosen criteria. Addtionally, set reminders in order to stay on top of the conversation.

Want to integrate with in-house software? Workflows can work with your current tools too. Yeah, we love developers.

Helpmonks is available as a hosted solution and as a dedicated cloud server. Additionally, Helpmonks can be deployed On-Premise.