CRMOD SLA

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More than 2 users worldwide
Current version: 1.1.0
Price: FREE
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This app will highlight the SR number with Green/Yellow/Red colors according to the Service Level Agreement (SLA).This app will highlight the SR number with Green/Yellow/Red colors according to the Service Level Agreement (SLA).

• Green color means the SR has more than 24 hours before breach.
• Yellow color means the SR will breach in less than 24 hours
• Red color means the SR will breach in less than 12 hours.
• Grey color mean the SR breached.

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